These customer comments come from Angie’s List. We suggest you join to review all of our reviews. We think you will find it to be an invaluable resource when searching for services and providers.
– Joe Krejci
They performed flawlessly and were TRUE professionals. Image – THANK YOU for your
professionalism.
- Category: Window Treatments
- Services Performed: Yes
- Cost: $5000
– Charles Boyles
As mentioned, the installation went very well. They completed the work quickly and neatly. They
demonstrated how the new shades worked and made sure we were completely satisfied.
- Category: Window Treatments
- Services Performed: Yes
- Cost: $4000
– Rishi Kamra
It’s always a pleasure to have Bill and Linda at our house.i would definitely like to work with them in
future and recommend them to my friends.
- Cost: $3000
- Category: Window Treatments
- Services Performed: Yes
- Cost: $4000
– Sherilyn Lira
The owners responded promptly to my message, despite being on vacation. We chose an appointment date and they arrived promptly. They were quite professional and knowledgeable, and had brought samples for me to look at. I knew I wanted Hunter Douglas, and they measured everything and helped me choose the styles that would work best for my new windows and doors. I texted them when the shades and blinds were delivered, and we chose another appointment date. Again they arrived promptly, and installation was quick and efficient. The entire experience was a pleasure and the new window and door coverings look beautiful.
Description of work:
I chose Image Blinds based on Angie’s List reviews because I needed new window and sliding door shades and blinds.
- Cost: $2200
- Work Completed Date:
- Hire Again: Yes
– Robin Scaletta
Every time Bill and LInda have been to my home it has been a pleasure.
- Category: Window Treatments
- Services Performed: Yes
– Ron Mendez
This purchase resulted in one of the best customer service experiences that I have had in a long time. We were under time constraints due to multiple approaching wedding showers that we were hosting. After reviewing a few Angie’s List providers I called Bill at Image Custom Drapery & Blinds. Bill and his lovely wife came out to our home the very same day, reviewed my needs / requirements, and engaged me in a consultative conversation relative to options that would address what I was looking for.They worked very quickly in parsing needed activities such that, despite having 13 windows to take care of, I found myself having ordered and saying good bye to them in less than two hours…very effective and efficient! They were very flexible in working with me (while I was out of town) to set up a time/day to install our order, which happend in less than two weeks…in time for our back to back wedding showers.
I have no hesitation in working with these folks again. There are professional, congenial, efficient (Bill’s an Engineer by trade), and have a great sense of humor. The value I received from them was great, and we received many compliments on the blinds from our guests (both showers) and follow on wedding guests.
Great overall experience.
Description of work:
Consulted on the best option of blinds for my multiple applicaitons (Room darkening, motorized, up down/down up, color/texture, etc. Measured, ordred, & installed blides. Even fixed existing broken blind at no extra charge!
- Services Performed: Yes
- Cost: $6500
– Kenneth Cheung
I highly, HIGHLY recommend Custom Image Blinds. My co-worker referred Bill and Linda when we decided we needed to add blinds to our home. Bill is very experienced and has in depth knowledge on the products he has to offer including installation. Linda was exceptional when I couldn’t decide on what color blinds and provided recommendations that helped me decide on the final product.
Since my husband was not home to help me decide on the shades, we went to another seller to look at the product as well as inquire about installation. First of all the place we went to, the sales rep was not very helpful because she could not offer ideas or recommendations on what would fit best for my style and preference.
Bill and Linda answered all my questions thoroughly and they were super nice and patient with me. They do not make you feel pressured to purchases goods and services from the. They were always available to answer questions such as length of blinds (since we have special cranks in our windows), whether the blinds go over the casing or not, etc, etc.
The blinds came in earlier than expected and were not damaged. I notified Bill that the blinds arrived and within 2-3 days they were beautifully installed. I am so glad that my friend referred them to us.
If you are looking to purchase blinds please DO NOT go anywhere else but here. The price was reasonable and the service was exceptional. We were super lucky to have them. We’ve had terrible contractors before (for our lighting, landscape, house cleaning service, etc) but these guys were exceptional. We’ve recommended them to our friends, neighbors and families with multi-million dollar homes.
- Category: Window Treatments
- Services Performed: Yes
- Cost: $4000
- Work Completed Date:
- Hire Again: Yes
– Ted Tharp
William and Linda are a great team! They took time to make sure all the measurements and design
was correct, and did a great installation.
- Category: Window Treatments
- Services Performed: Yes
- Cost: $12000
– Neelesh Varde
I can’t emphasize enough how great Bill and Linda were. My wife and I recently moved into a house which didn’t have window treatments. We called and got several estimates (five) from various window treatment vendors. Bill was the cheapest in terms of price and we very satisfied with his work. Bill and Linda measured all the relevant windows within 15 minutes- not rushing at all, but able to go so fast because they knew what they were doing. They were nice enough to come and do the installation late on a Friday, and then when we realized that one of the treatments (window shutter) was on back order, they came early on a Friday morning so as to not affect our work schedule. We love the blinds and the professionalism with which they were installed. Highly recommend them!
- Services Performed: Yes
- Cost: $4000
- Work Completed Date:
- Hire Again: Yes
– Sue Kurschinski
William and Linda were responsive to my request for a quote and scheduled with me via phone within a week. They came to my home with samples and listened to my ideas. We picked the blinds and they measured the windows within an hour. The blinds were delivered and installed in a week. It was very quick and cost was reasonable. they were punctual and professional. We are very happy with the blinds and will be calling them to do additional windows in the house.
- Services Performed: Yes
- Cost: $1200
- Work Completed Date:
- Hire Again: Yes
Angie’s List Member: Katherine P.
Chicago, IL 60605
Category: Window Treatments
Services Performed: Yes
Work Completed Date: August 30, 2013
Hire Again: Yes
Approximate Cost: $1,000.00
Description Of Work: Installed plantation shuttered in master bedroom.
Member Comments: Very professional. Reasonable prices.
Angie’s List Member: Karen H.
Elgin, IL 60124
Category: Window Treatments
Services Performed: Yes
Work Completed Date: October 14, 2013
Hire Again: Yes
Approximate Cost: $8,000.00
Description Of Work: Shutters in new construction house
Member Comments:
Perfect. They are fantastic. They noticed a couple of imperfections when installing them that I most likely would not have noticed and immediately reordered those.
My only complaint is that I needed to get rid of the boxes and packing material, they do not take care of that. They told me this up front but I had no idea how much trash that was going to be. I had to actually hire someone to remove the boxes and packaging for me. Whole house shutters is a lot of packaging!